I waited a year before purchasing this program because I'm an idiot & like to take the hard route & do it myself. But I adapt. I ran into the program again while attempting to change my listing drastically. I spent a lot of time trying to figure out the secrets & failed many times over. I picked up Publisher Rocket. It is a little daunting trying to figure it out but the learning curve is quick. When I had ???s, I had 3 emails quickly answered. I am extremely pleased with the program. It works.